Terms and conditions

These general terms and conditions – which will be updated from time to time – relate to all services that are made available directly or indirectly online, by e-mail or by telephone. By visiting our website, viewing the pages, using them and/or making a booking, you acknowledge and agree to have read, understood and accept the following terms and conditions.
 
These pages, the content and infrastructure and the website's online booking service ("the service") are the property of, managed by and offered to you by Rico Recreatie B.V. and are only offered for your personal, non-commercial use, on conditions below.
 

Article 1 – Applicability.

1. These general terms and conditions are part of all tenders to enter into agreements, acceptations as well as established agreements thus concluded.
2. If any provision of these Terms and conditions proves void or ineffective, the remainder will not be affected and remain in full force.
3. Parties agree that these general terms and conditions will be interpreted and subject to Dutch law.
4. In these terms and conditions, the male form is used for the sake of readability for both male and female renters. Sex discrimination is not intentioned.
5. In these terms and conditions, “owner” or “lessor” will be used to refer to "RicoRental.nl".
    

Article 2 – Establishment of rental agreement, rental price, costs, and deposit.

1. By making a booking via RicoRental.nlan agreement is reached and renter agrees to the rental period, rental price, general terms and conditions and deposit, as stated on the booking confirmation.
2. The pre-payment of rent and/or deposit shall cover the amount of the rental price if the renter does not make use of the camper or caravan made available to him under the rental agreement. It shall also cover costs and damages, payments to which the renter is obliged to pay through the agreement, unabated the renter’s right for full compensation.
3. If, during or after inspection, no damages, losses or destructions of the camper, caravan or accessories are found, the owner will refund the deposit paid within 7 working days after the end of the rental agreement to the renter.
4. You should pay 30% of the rental charge within 7 days after booking. The other 70% should be paid no later than 6 weeks before the start date of the rental period. The renter receives an invoice for this.
5. At reservations made within 6 weeks before departure, the rent should be paid fully and within 7 days.
6. At reservations made within 2 weeks before departure, the rent and deposit should be paid fully and within 7 days.
7. The deposit should be paid no later than at the start of the rent. The deposit for a camper is €1,000.00.
8. The deposit for a caravan is € 750.00. The deposit for a twin axle caravan is €1,000.00
9. Each day 220 kilometres are included. Extra kilometres cost €0,27 per kilometre.
     

Article 3 – Duration and unbinding of the rental agreement.

1. In order to carry out a contract, the owner shall first be obliged, after the renter has paid the rental price and the deposit to the owner within the prescribed time.
2. The renter agrees that any personal data may be verified. When collecting the rented vehicle, you are required to show a valid B or BE driving license and a valid passport in the renter’s name.
3. Cancellations must be made by registered mail or by email.

• No fees are payable in case of cancellation within two days after booking.
• In case of cancellation more than 3 months before the commencement date of the rental period, the renter will owe 30% of the rental amount excluding deposit.
• In case of cancellation longer than 2 months but not exceeding 3 months before the commencement date of the rental period, the renter will owe 50% of the rental amount excluding deposit.
• In case of cancellation longer than one month but no longer than 2 months before the commencement date of the rental period, the renter will owe 75% of the rental amount excluding deposit.
• In case of cancellation from 1 day but not more than 1 month before the start date of the rental period, the renter will owe 100% of the rent excluding deposit.

4. The renter is obligated to return the camper or caravan to the owner no later than the end of the day of the agreement unless the renter asked for an extension of the rental period and is allowed by the owner. The rental period is extended under the same conditions
5. If the leased property is not returned to the owner within the time mentioned in the rental agreement, or eventually within the extended time, the owner gets the right to take back the camper or caravan immediately, in which, moreover, the rent of the rented materials automatically continues under the same conditions until and including the day at which the camper or caravan is owned by the owner again, with the proviso that the day price over the extended period will increase with an amount of €350.00 unabated the owner’s eventual damage and costs, unless the renter shows that the excess of the rental period resulted from a cause not attributable to him.
6. In the case of technical defects, no "holiday discomfort allowance" is reimbursed. If, after consultation by a demonstrable technical defect, early return is necessary, the remaining number of days will be refunded.
7. If the desired replacement vehicle is not (timely) in stock, the lessor beholds the right to use a camper or caravan with another, as much as possible, corresponding classification for the rest of the rental period
8. The owner is entitled to terminate the rental agreements without notice or judicial intervention and to take back the rented materials if:

• It appears that during the rental period the renter does not fully fulfil the obligations of the lease, nor on time or not at all.
• In case of passing away, under guardianship, application for suspension of payment or bankruptcy of renter.
• the renter establishes abroad.
• In case of confiscation on demand of the authorities of the rented camper or caravan, or at the seizure of the rented vehicle.
• It appears that the renter has provided incorrect or incomplete data.
• If the camper or caravan is no longer safe to rent or use.

Article 4 – Delivery and returning.

1. The rental period starts on the date of commencement specified on the booking confirmation at 10.00 am (by appointment) and ends on the return date specified on the booking confirmation no later than 2.00 pm.
2. It is possible to park your car for free. This is an unguarded free parking lot. Parking is at own risk.
3. If the owner is not able to deliver the camper or caravan to the renter, the renter has the right to unbind the rental agreement without judicial intervention, at least declare the agreement as dissolved. Renter shall indemnify owner for all claims or damages.
4. Upon unbinding of the rental agreement under art. 4 paragraph 3, the owner will pay back the payments already made by the renter in respect of the rental charge and deposit.
5. Before leaving, owner and renter inspect the rented materials together, both at the inside and the outside. The renter is obligated to report the damages and flaws known to him when the rented object is returned
6. Upon return, the rented object must be in the same condition as at delivery, except for normal wear and tear. Missing parts and repairs (excluding defects) are on behalf of the renter.
7. If damage to the rented property has arisen as a result of intentional, gross debt or negligence, the total damage will be borne by the renter
8. The camper shall be delivered by the renter with a full fuel tank. Moreover, the camper or caravan is delivered with an empty clean water tank, empty septic tank, and clean on the inside and the outside. Renter should also return the camper or caravan in this condition.
9. If the renter does not meet the requirements of the owner, the following cleaning costs apply:

• Septic tank not empty                                             € 30.00
• Toilet tank not empty                                               € 150.00
• Toilet not clean                                                        € 75.00
• Toll sticker not removed                                           € 15.00
• Outer side of vehicle not                                          € 150.00
• Inner side of vehicle not clean                                 € 150.00
• Fridge/Freezer not clean                                          € 20.00
• Not refuelled (excluding fuel costs)                          € 25.00 
• The above costs may accumulate

 Article 5 – Use of camper.

1. Only the drivers mentioned in the rental agreement may drive the motorhome after handing over a copy of their driving licence. Drivers must be at least 23 years of age and at least 3 years in possession of a valid driving licence required for driving the type of motorhome.
2. The renter shall ensure, that he himself, as driver or any other driver mentioned in the lease, possesses at all times the knowledge, the necessary physical and mental conditions required for good control.
3. The renter undertakes to use and maintain the motorhome, as prescribed in the instruction booklet made available to him or as instructed by the owner. In particular, he will regularly check the tyre pressure, the oil level and the coolant level and, if necessary, to set the level(s). 
4. The camper may only be used in the countries mentioned in the rental agreement and/or the green card.
5. The renter shall ensure that the motorhome is used exclusively on paved roads and in accordance with destination; That the motorhome is treated and cared for properly and that attention is paid for overloading and damaging the interior and/or exterior. Renter must use the motorhome in accordance with local laws and regulations and follow the instructions of the competent authorities.
6. The renter is prohibited from making any changes, additions, inscriptions, decorations, stickers, etc. to the motorhome.
7. It is expressly not allowed to smoke in the camper. Given the past experiences, taking pets in the camper is not allowed, unless the owner has explicitly given permission. After consultation, we do offer possibilities for taking pets. One should then comply with the instructions made by the owner. In case of violation, a minimum €500.00 will be charged.
8. The renter is explicitly prohibited to use the rented camper or to have it used for driving instruction, pulling other vehicles, transporting cargo, or to perform actions, commissioning or failing, by which damage may arise to the camper or the interests of the owner.
9. The renter is explicitly forbidden to dispose of the camper in violation of the interests of the lessor

 
Article 6 – Use of Caravan.

1. Renter commits himself to use and maintain the caravan as mentioned in the disposed instruction book or/and according to instruction, as given by the owner. In particular, he should regularly check the tyre pressure and restore this when needed.
2. The caravan may only be used in the countries mentioned in the rental agreement and/or the green card.
3. The renter shall ensure that the caravan is used exclusively on paved roads and in accordance with destination; That the caravan is treated and cared for properly and that attention is paid for overloading and damaging the interior and/or exterior. Renter must use the caravan in accordance with local laws and regulations and follow the instructions of the competent authorities.
4. The renter is prohibited to make unauthorized changes, additions, decorations, or stickers and the like to the caravan.
5. It is explicitly not allowed to smoke in the caravan. Given the past experiences, taking pets in the camper is not allowed, unless the owner has explicitly given permission. After consultation, we do offer possibilities for taking pets. One should then comply with the instruction made by the owner. In case of violation, a minimum of €500.00 will be charged.
6. The renter is explicitly prohibited to use the rented caravan or to have it used for driving instruction, transporting cargo or to perform actions, commissioning or failing, by which damage may arise to the caravan or the interests of the owner.
7. The renter is explicitly forbidden to dispose of the caravan in violation of the interests of the lessor.
8. Drivers with a B-driver’s license be aware; The maximal allowed weight of the caravan may not exceed the empty weight of the car.

Article 7 – Maintenance, repairs, and other costs.

1. In principal, maintenance and repair activities are carried out by the owner. Concerning the camper, usually the owner ensures that periodic maintenance is not needed during the rental period, unless more than 10,000 km is driven in a rental period. In that case the renter must have a maintenance service performed by an approved motorhome company (dealer).
2. All costs which follow directly from use are for the account of the renter. In particular, the costs of fuel, tyre repairs, stalling, windscreen breakage, tolls, fines, etc. 
3. Necessary repairs which do not exceed the amount of € 100.00 or a corresponding amount in a different currency can be carried out without the permission of the owner. An original specified nota in the name of Rico Recreatie B.V. should be shown. Other repairs can only be carried out after explicit consent of the owner, where the costs will otherwise be for the renter. 
4. The renter must ensure that a repair yields the intended result and that the costs are in accordance with the extent of the repair, if necessary in consultation with the owner or a Roadside assistance service. When the cost of a repair, approved by the owner, is excessively high, the owner reserves the right to compensate the costs of the recovery based on prevailing price level in the Netherlands.
5. All repairs should be carried out by an acknowledged company, preferably a dealer of the concerning brand (car or build-up) depending on the nature of the repair. All repairs to the domestic part of the rented vehicle may only be carried out by appropriately qualified persons, which is to be seen from the invoices shown. 
6. Maintenance services paid by the renter and other carried out repairs elsewhere with the owner’s permission, shall be reimbursed by the owner against the presentation of an original specified invoice in the name of Rico Recreatie B.V..
7. Compensation is excluded when the need for the repairs can be blamed to intent, gross negligence, or omission by the renter. Compensation is also excluded if the repair is due to non-compliance with any obligation originating from the rental agreement.

 
Article 8 – Damage to the rented object/vehicle.

1. Owner guarantees that the camper or caravan is in good condition at the time of the commencement of the rental period.
2. After an accident in which the camper or caravan is involved, or after damage or theft, the renter is obligated to inform the owner immediately but within 24 hours after the incident.
3. Renter shall immediately and fully carry out all instructions from the owner.
4. Renter undertakes to report the incident to the authorities and have them make an official police report (Proces Verbaal) and to provide it to the owner at the latest upon termination of the lease agreement
5. Renter himself makes a note of the circumstances of what happened. the brands and the registration plates of any vehicles involved (insurance company and policy number), the names and address of the driver, other persons involved and any eyewitnesses. Renter requests the persons involved to complete and sign the European claim form. All such data shall be made available to the owner immediately but at the latest upon termination of the rental agreement.
6. Renter refrains himself from any act that could mean recognition of owner’s liability in respect of what happened.

Article 9 – Liability insurance and roadside assistance service
Owner declares that there is a liability insurance for the motorhome, which satisfies the requirements of the Motor Vehicle Liability Insurance Act. However, for the account of the renter, who shall indemnify the owner in this respect, shall remain:

1. Damage to third parties. Which is not reimbursed by insurer for any reason whatsoever
2. Damage that does get compensated by the insurance on the basis of the before mentioned Insurance act but is not covered by virtue of the policy conditions. This for example occurs when the driver was under the influence of drugs or alcohol at the moment at which the damage arose.
3. The damage own risk for a camper is maximally € 1,000.00 per incident and with overhead damage (above 1.90 meters), this amount is maximally € 1,750.00 per incident. Unless the case of gross negligence of the renter. In this case, the actual costs are charged.
4. With regard to a caravan, renter declares that, the car in combination with the leased vehicle, a liability insurance is concluded, which complies with the Motor Vehicle Liability Insurance Act requirements.
5. Owner provides an international roadside breakdown service when renting a motorhome or caravan.
6. The damage own risk for a caravan is maximally € 750.00 per incident and with overhead damage (above 1.90 meters), this amount is maximally € 1,250.00 per incident. Unless the case of gross negligence of the renter. In this case, the actual costs are charged.

Article 10 – Car Casco Insurance.(Hull insurance)
Owner declares that the leased property is covered for hull damage (Casco). For the account of the renter remains at all times:

1. Deductibles as mentioned in art. 9, paragraph 3 and 6 (per incident).
2. Damage that arose by use in conflict with article 5 and 6 of these terms and conditions
3. Damage that arose while the driver was under the influence of alcohol, medicines, or any other intoxicant or stimulant at the time of the incident and he was in such a state that he should not be considered capable of properly controlling the camper.
4. Damage that arose by intent or negligence of the renter and/or the driver.
5. Damage arose while the driver is not in possession of a valid driving license to drive the vehicle, or while the driver was denied the disqualifications.

Article 11 – Damage of the renter.
Owner is not liable for all costs and damages of passengers of the camper or third parties, which are in any way related to the use of the leased property, except in the case of gross intent or negligence of the owner, in which case owner’s liability is limited to a maximum of the agreed rental price. For damage to the baggage of the renter, the owner is never liable. The renter is expected to have his own travel insurance in respect of his possible damage. In particular, the owner will not be liable for all costs resulting from the following circumstances:

• Violation of the road traffic regulations or corresponding provisions abroad.
• Violation and offenses by the renter and/or passengers of the camper.
• Termination of the rental agreement by the owner on the basis of article 3 of these terms and conditions.
• During the repair and maintenance of the camper or caravan or at circumstances so that the renter can temporarily not make use of the rented during the rental period.
• Renter shall unconditionally safeguard the owner for all claims relating to the subject.
• If, in spite of the foregoing, owner is still addressed for such costs and damages, the renter will immediately pay the owner the costs and damages and resulting additional costs at first request and by declaration of the owner. 

Article 12 – Liability of the renter.  

1. In all cases in which the renter does not comply with any provisions of tenancy agreement, these terms and conditions and/or law, the renter is liable for the costs and damages that have been incurred thereby for the owner including resulting costs. The renter is in particular liable for all costs and damage to or related to the leased object, if as far as these costs are not covered by the insurance of the rented object or insurance of renter and/or third parties. 
2. Renter shall, without any reserve, immediately comply with the costs and losses incurred by the owner in respect of his first claim and his declaration, but no later than 14 days after the owner has advanced these costs and damage to the renter, in lack of which the owner is entitled to compensation by renter of the statutory interest.
3. The costs of all extrajudicial measures, which the owner may find useful or possible for asserting his rights under the rental agreement, will be borne by the renter. 

Article 13 – Privacy, cookies and intellectual property rights.
RicoRental.nl respects your privacy. You can read more about this in our disclaimer .
 


Version 1.4 01-06-2016. These terms and conditions are deposited at the Chamber of Commerce in Meppel.